Cerrar

FREQUENT QUESTIONS

Below we solve the most frequent doubts of our clients

What courier service does benestarmenorca.com use?

Our shipments are made through UPS delivery service and Envialia.

How long will my package take to arrive?

In general, delivery will take between 5 and 7 workdays.

How should I take care of and clean my leather items?

To take perfect care of our leather, the best option is to use a sponge designed specifically for this type of material.

As for Benestar’s ergonomic insoles, they can be cleaned with pH-balanced soap and water and let dry away from sunlight so as not to dry out the leather.

Can I cancel an item from my order?

Yes, in the “Shopping cart” you can eliminate any articles you no longer desire, as long as the order has not yet been processed.

Will I receive the exact products I see in the photographs?

You will receive the same product, although keep in mind that the colors of the leathers on the website may be slightly different from the actual color due simply to viewing on a monitor. 

I cannot be sure I’ll be home when my package is delivered. How can I be certain that I’ll receive it?

When submitting your order, the courier service company will automatically send notification via e-mail with any information regarding the status and location of your shipment, expected delivery date, status of your shipment in real time and telephone number of the branch office that will be delivering the parcel. We highly recommended you provide a contact telephone number for anything the courier service may need at the destination.

This site is owned by Ben Estudiats Articles S.L., residing at C/ Capllonch, 26 | 07760 Ciutadella de Menorca | Illes Balears | Spain and NIF B07572951.

Linking Policy

Any links to other websites that appear on the pages of http://benestarmenorca.bikube.es are offered to the user merely informative purposes, so http://benestarmenorca.bikube.es is not responsible for the products, services or content offered or supplied on pages stations located in another domain.

Intellectual and Industrial Property

All material on http://benestarmenorca.bikube.es belongs to Ben Estudiats Articles S.L. and is protected by intellectual property rights as stated in the LPI. Any unauthorized use is expressly understood as a violation of these rights and could lead to appropriate sanctions. It is, therefore, reproduce, use, modification, distribution and public dissemination of the contents of this website without permission of the author perceptive.

Data Protection and Treatment Policy Personal Data

The data provided through the Web are stored in a data file owned by Ben Estudiats Articles S.L. has been declared, as is perceptive in Spanish Data Protection Agency. The purpose of this information is solely for the recruitment of the requested service and for subsequent notification of promotions or services within the company itself. In no case be transferred to third parties or companies, except those required by law or associates of Ben Estudiats Articles S.L.. The files may be processed by companies responsible for data processing and web hosting. These suppliers have signed service contract committing themselves to the same treatment conditions imposed by Ben Estudiats Articles S.L. as required by the Data Protection Act.

Our system uses Cookies. Check our user agreement.

Jurisdiction and applicable law

You agree that the law governing the operation of this service is Spanish. Any dispute concerning the interpretation or application of these provisions shall be the responsibility of the Courts of the consumer. If Customers outside the Spanish state courts competent are those of Menorca.