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Returns

Use this form to process a return

By submitting you accept the privacy policy

Exchanges or returns on your order can be made within 14 business days from the date of delivery of you order. (According to article 44 of Law 7/1995, from the 15th of January for Retail Commerce Planning modified by Law 47/2002, from the 19th of December).

http://benestarmenorca.bikube.es does not allow product exchange. If you wish to exchange any item, you must return your purchase requesting reimbursement and proceed to place a new order. Reimbursement for returns will only be possible if they adhere to our specific return policy.

The item returned must be in the same condition as the one sent. With its original packaging and without any sign or mark that the product could have been used.

If returns are made beyond the accepted deadline or the items appear to have been used, damaged, or are not sent in their original packaging, Benestar Menorca will not accept the return and the refund won’t be made.

Only the price of the product will be refunded. The costs and risks associated with returning the product will be charged to the buyer, who must send the package securely and with the necessary guarantees that the returned goods arrive in perfect condition.

Transport costs of returning the products will be charged to the customer.

However, if the reason for the return is due to an error on the part of Benestar Menorca or that the product presents a defect, is damaged or is incorrect, we will reimburse you the shipping costs and we will pay the costs of return.

This site is owned by Ben Estudiats Articles S.L., residing at C/ Capllonch, 26 | 07760 Ciutadella de Menorca | Illes Balears | Spain and NIF B07572951.

Linking Policy

Any links to other websites that appear on the pages of http://benestarmenorca.bikube.es are offered to the user merely informative purposes, so http://benestarmenorca.bikube.es is not responsible for the products, services or content offered or supplied on pages stations located in another domain.

Intellectual and Industrial Property

All material on http://benestarmenorca.bikube.es belongs to Ben Estudiats Articles S.L. and is protected by intellectual property rights as stated in the LPI. Any unauthorized use is expressly understood as a violation of these rights and could lead to appropriate sanctions. It is, therefore, reproduce, use, modification, distribution and public dissemination of the contents of this website without permission of the author perceptive.

Data Protection and Treatment Policy Personal Data

The data provided through the Web are stored in a data file owned by Ben Estudiats Articles S.L. has been declared, as is perceptive in Spanish Data Protection Agency. The purpose of this information is solely for the recruitment of the requested service and for subsequent notification of promotions or services within the company itself. In no case be transferred to third parties or companies, except those required by law or associates of Ben Estudiats Articles S.L.. The files may be processed by companies responsible for data processing and web hosting. These suppliers have signed service contract committing themselves to the same treatment conditions imposed by Ben Estudiats Articles S.L. as required by the Data Protection Act.

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Jurisdiction and applicable law

You agree that the law governing the operation of this service is Spanish. Any dispute concerning the interpretation or application of these provisions shall be the responsibility of the Courts of the consumer. If Customers outside the Spanish state courts competent are those of Menorca.